How to Start an Online Store in the UK (Step-by-Step Guide for 2025)

How to Start an Online Store in the UK (Step-by-Step Guide for 2025)

Featuring eLinkPOS as the fastest and most complete starting point for UK businesses

Starting an online store in the UK has never been more achievable — or more profitable. With consumer behaviour shifting toward digital shopping, local deliveries, and click-and-collect services, UK businesses that move online now gain a competitive advantage that lasts for years.

Whether you’re a retailer, café, salon, grocery store, or service provider, launching an online shop is no longer a technical challenge. Modern tools like eLinkPOS make it possible to set up your store, upload products, take payments, and start selling in a matter of hours — with no coding or web-design skill required.

This comprehensive guide walks you through every step of starting an online store in the UK, from business setup to marketing — with eLinkPOS as your central business engine.


Table of Contents

  1. Why start an online store in the UK?

  2. Step 1: Decide what you want to sell

  3. Step 2: Register your business

  4. Step 3: Choose the right eCommerce platform (Why eLinkPOS is the best start)

  5. Step 4: Set up your online store

  6. Step 5: Add products the right way

  7. Step 6: Set up payments (UK-compatible options)

  8. Step 7: Configure delivery, shipping, and click-and-collect

  9. Step 8: Set up taxes and VAT

  10. Step 9: Connect your online store to a POS (critical for physical shops)

  11. Step 10: Launch your store

  12. Step 11: Market your store for fast growth

  13. Final thoughts


1. Why start an online store in the UK?

UK eCommerce is one of the strongest in Europe. As of 2025:

  • Over 55 million UK consumers shop online.

  • Click-and-collect has grown by more than 15% annually.

  • 82% of consumers prefer local businesses if they offer an online ordering option.

  • Even micro-shops now increase revenue by 24–60% after adding online sales channels.

An online store:

✔ increases your customer reach
✔ helps you operate 24/7
✔ enables delivery & collection
✔ stabilises your sales
✔ boosts brand trust
✔ future-proofs your business
✔ opens new revenue streams
✔ integrates completely with modern POS systems

Your store works even while you're asleep.


2. Step 1: Decide What You Want to Sell

Before you create your store, identify:

A. Product type

  • Physical products

  • Digital products

  • Services

  • Food & drink

  • Bookings

  • Subscriptions or packages

B. Target audience

Are you selling to:

  • Parents?

  • Students?

  • Office workers?

  • Homeowners?

  • Restaurants?

  • Local shoppers?

C. Your unique selling point

What makes your store better than competitors?

Examples:

  • Faster delivery

  • Higher quality products

  • Local UK brand

  • Sustainable items

  • Better pricing

  • Exclusive designs

D. Market research

Look at competitors on:

  • Amazon UK

  • Etsy

  • Shopify stores

  • Google Shopping

  • Instagram shops

Understand what sells, what doesn't, and what gaps exist in the market.


3. Step 2: Register Your Business in the UK

If you’re serious about growing your online store, register legally.

Option A: Sole Trader

Perfect for beginners.
✔ Simple
✔ Low admin

Register here:
https://www.gov.uk/set-up-sole-trader

Option B: Limited Company (Ltd)

Better for long-term growth.
✔ More credibility
✔ Protects your personal assets

Register with Companies House.

Option C: VAT Registration

Required only when your revenue exceeds £90,000/year.
But you can register voluntarily earlier.

Your eCommerce platform should support UK VAT rules — which eLinkPOS does automatically.


4. Step 3: Choose the Right eCommerce Platform

Why eLinkPOS is the best starting point for UK businesses

There are many platforms available — Shopify, WooCommerce, Squarespace, Wix — but UK businesses have unique needs like:

  • VAT rates

  • Local delivery zones

  • Click-and-collect

  • Easy POS integration

  • UK payment gateways

  • Local support

  • Multi-location

  • Inventory syncing

This is where eLinkPOS excels.

Why start with eLinkPOS:

✔ Built specifically for UK small businesses
✔ Online store + POS system in one
✔ Perfect for restaurants, retail, grocery, salons, electronics, boutiques, etc.
✔ Accept card payments, mobile wallets, PayPal, Klarna, and more
✔ Ready-made templates
✔ Easy product upload
✔ Real-time stock sync
✔ Click-and-collect and delivery built-in
✔ No technical skills required
✔ Quick setup — go live in a few hours

If you want the fastest, simplest, and most affordable way to start an online store in the UK, eLinkPOS is the platform to choose.


5. Step 4: Set Up Your Online Store

Once you choose eLinkPOS, creating your store becomes straightforward.

A. Choose a template

Pick a modern, responsive theme.
Your store should look professional, clean, and simple.

B. Add branding

  • Logo

  • Colour scheme

  • Fonts

  • Store banners

  • Homepage hero image

C. Create essential pages

Required pages include:

  • Home

  • Shop

  • Product pages

  • About Us

  • Contact

  • Returns Policy

  • Delivery Information

  • Privacy Policy

  • Terms & Conditions

D. Customise your store layout

Arrange sections like:

  • Featured products

  • Categories

  • Best sellers

  • New arrivals

  • Customer reviews

eLinkPOS allows drag-and-drop customisation, making this easy.


6. Step 5: Add Products the Right Way

Your product listing quality determines how well your store converts.

A. High-quality photos

Use:

  • Clear lighting

  • Multiple angles

  • White or clean background

  • Close-up of details

  • Lifestyle shots if relevant

High-quality photos increase conversions by over 40%.

B. Product titles

Clear and descriptive:

  • “Organic Shea Butter 250ml”

  • “Men’s Leather Wallet – Brown”

C. Product descriptions

Explain:

  • Benefits

  • Materials

  • Usage

  • Sizes

  • Why it’s better than competitors

D. Price & variants

Include:

  • Sizes

  • Colours

  • Packaging options

E. Inventory settings

eLinkPOS keeps stock synced automatically across online and in-store sales, preventing overselling.


7. Step 6: Set Up Payments (UK-ready)

With eLinkPOS, you can activate:

  • Stripe

  • PayPal

  • Klarna

  • Apple Pay

  • Google Pay

  • Debit & Credit Cards

  • Bank Transfer

  • Cash on Delivery (COD)

  • Chip & Pin POS payments

What to consider:

  • Transaction fees

  • Settlement times

  • Customer trust

  • Refund handling

Stripe + PayPal is the ideal combination for UK businesses.


8. Step 7: Configure Delivery, Shipping & Click-and-Collect

Modern UK shoppers expect flexibility.

A. Local Delivery

Set delivery zones using postcodes:

  • Same-day delivery

  • Next-day delivery

  • Distance-based pricing

B. National Delivery

Integrate with:

  • Royal Mail

  • Hermes

  • DHL

  • DPD

C. Click-and-Collect

eLinkPOS supports this natively:

  • Customers order online

  • Select a collection time

  • Pick up in-store

Click-and-collect increases sales and reduces shipping costs.


9. Step 8: Set Up Taxes and VAT

eLinkPOS supports:

  • Standard rate (20%)

  • Reduced rate (5%)

  • Zero rate (0%)

  • Item-level VAT rules

The system automatically applies VAT based on product type.


10. Step 9: Connect Your Online Store to a POS (Critical)

If you have a physical shop, connecting your online store to your POS is essential.

Why this matters:

✔ Keeps inventory synced
✔ Prevents overselling
✔ Tracks all sales
✔ Helps manage multiple branches
✔ Enables discounts and promotions
✔ Adds barcode scanning
✔ Supports receipts and returns

This is where eLinkPOS truly shines:
It offers a fully integrated POS + eCommerce experience — one system, one dashboard.


11. Step 10: Launch Your Store

Before launching:

A. Test everything

  • Add products to cart

  • Checkout with all payment methods

  • Test delivery options

  • Check mobile display

  • Confirm emails (order confirmation, receipts)

B. Prepare promotions

  • Launch discount (10–20% off)

  • Free delivery for first week

  • Buy one, get one free

  • New customer coupon

C. Publish your store

Your store is now ready to receive customers.


12. Step 11: Market Your Store for Fast Growth

Once your store goes live, marketing becomes the engine of your business.

A. Social Media

Post:

  • Product photos

  • Behind-the-scenes content

  • Customer reviews

  • Promotions

Platforms to prioritise:

  • Instagram

  • TikTok

  • Facebook

  • Pinterest

B. Google Business Profile

Helps with local SEO and foot traffic.
Add:

  • Photos

  • Opening hours

  • Offers

  • Posts

C. Email marketing

Send:

  • Newsletters

  • New arrivals

  • Promotions

  • Abandoned cart emails

  • Seasonal offers

D. Paid Ads

Use:

  • Google Ads

  • Facebook Ads

  • Instagram Ads

E. Influencer partnerships

Local influencers boost trust and reach.

F. SEO content

Publish blog posts such as:

  • Buying guides

  • Product comparisons

  • Tips

  • Industry news

These attract organic traffic all year round.


13. Final Thoughts: Why eLinkPOS is the Best Place to Start

If you want a fast, reliable, and UK-focused platform, eLinkPOS gives you everything in one place:

✔ Online store
✔ POS system
✔ Payments
✔ Inventory
✔ Delivery
✔ Multi-location
✔ Reports
✔ Staff management
✔ Click-and-collect

Most platforms give you only half the solution.
eLinkPOS gives you the whole business engine.

You can start today, add products within minutes, and launch your store the same day.





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